I got sent to collections. Again. For $10. A scant three weeks after I was sent to collections the last time. Like, somewhere in there I was supposed to make a third payment to them (during a one-month period)? Like, apparently they didn't like my nasty letter, and just sent me to collections without calling or notifying me in any way so we could discuss things further? Like, even though I technically fulfilled all the requirements that I was supposed to fulfill for their little pay-your-bill-in-smaller-increments thingy (they demanded all kinds of info from me, and told me to send a letter of explanation for any information I did not provide. Which, I most certainly did), and even though they technically are not supposed to send me to collections when I'm working out a payment plan with them (or so I'm told by the billing CSRs), apparently, we're both playing passive aggressive, and I'm the one getting screwed over by it.
It really is frustrating, actually. I mean, I feel totally powerless, because I'm sure that technically they have every legal right in this situation, and I have none (and, if I do have any legal rights here, it's not like I can afford a lawyer to find out that I do), so they're bullying me into doing something that I really can't do. Note to Sanford Health System: just because you have a legal leg to stand on, doesn't mean you ought to go around standing on it. Stop being a bloated, bureaucratic, feelingless automaton, and recognize that, you know, you're dealing with individuals here, with individual situations. We are not patient numbers.
So, anyway, I'm going to fight this the best way I can (and they darn well better take that $10 bill back from collections!), and I am going to take my business elsewhere, because I refuse to pay for crap service, and I absolutely, positively refuse to be bullied.
And now, I am angry.
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